Trust engine
How we score every seller.
A single 3-digit signal from 0–999 that summarises trust across seven dimensions. Higher is better. It updates as sellers ship, get reviewed and resolve disputes.
900+
Excellent
750+
Very Good
600+
Good
400+
Fair
0+
Building Trust
Verificationup to 200 pts
GST + product + inspection layers on file.
Reviewsup to 200 pts
Weighted by verified purchase count and recency.
Inspectionsup to 200 pts
Third-party on-site checks completed.
Disputesup to 100 pts
Inverse — open disputes subtract.
Activityup to 100 pts
Orders shipped, catalog freshness, engagement.
Delivery successup to 100 pts
Delivered orders ÷ total orders.
Response timeup to 100 pts
Median time to reply to buyer messages.